Want to know more about Online Classes? Check out the FAQ section just for classes.

E-books:

- What is an e-book? It's a book which is provided in the form of a computer file. It comes to you as a CD. You can read it on your computer or print the pages.

- Do I need special software to read the e-book? Yes, but the software, Adobe Acrobat Reader, is free. Click here to download it. Try it FREE, with a download of Ellen's Travel Necklace directions. If you can download and read the Travel Necklace directions, you'll know you can handle all other files.

- If I decide to print the pages, will it take a lot of ink? Probably not. One section of the book is called Easy on the Ink, and it explains the options.

- Why is this book not available as an actual book?
Ellen self-publishes these ebooks. CDs are less expensive to produce and ship than paper books. Therefore, she can pass these savings on to you.

Payment:

- Why does this site use PayPal for financial transactions: PayPal acts as a secure financial middle man.  With it, you never have to share financial information with the seller.  PayPal's secure site protects your privacy and financial information.  Learn more about PayPal at www.paypal.com.

- I don't like the idea of opening a PayPal account.  What other options do I  have?
You can make a one-time purchase with PayPal, just like you would with any other online store.  You provide your financial         information through PayPal's secure site, for one  transaction, only.   PayPal does not save your information.  If you make purchases in the future, with PayPal, you will have to enter all your information again.  (This inconvenience is the main reason to have an     account.)  Both methods are equally secure.  Learn more about PayPal at www.paypal.com.

- I don't like using credit cards.  Can I ask PayPal to deduct money directly from my checking account or use a debit card?
Yes, but it may slow down your transaction.  Learn more about PayPal at www.paypal.com.

- After payment, how long will it take my product to arrive?
Ellen will ship your item within a few days and will email you when it's on the way.

Privacy:

- What personal information will I be required to submit?
Current web purchase standards require all online vendors to obtain your contact information.

- How is my personal information used?
Your phyiscal address is used for shipping. Your email address is used only as a means for contacting you about your purchase. It is NEVER shared or added to any list!

User Agreement:

- How may I use the material?
Your purchase gives you the right to print the file for your own personal use. The material may not be used for teaching.

Money Back Guarantee:

-Is there any sort of guarantee?
Yes, Ellen says "My goal is to always provide you with a high quality product at a good value. If you feel that I have not done so, please contact me within 6 days of your purchase (arrival,) and I will give you a full refund."